Search

Cart

Account

Search

This website has a 30-day refund guarantee policy. This applies to both opened and unopened products. You do not need to supply a reason for wanting a refund. However, we will need both opened and unopened products returned to us before issuing a refund. The 30-day refund period starts from the day the tracking number shows as delivered, not from the date the order was placed on the website.

Please note, opened products that are being returned must have 85% or more of the original contents to be eligible for a refund. We do not restock opened products and they are disposed of. Please note, return shipping fees are NOT covered under our policy, however, if the return is due to a mistake made by us, we will cover the full cost of return postage.

To request a refund please follow the following steps:

  1. Reach out to customer support either by calling or emailing. You can find our contact details on the contact page
  2. Customer support will then send a return postage label via email so that you do not have to pay for return postage
  3. Go to the post office and bring either a printed copy of the label or a picture/attachment image of the label on your phone
  4. Make sure the product is packaged and secured well before shipping. Use a new box if necessary
  5. We will await the return package and will refund by either a) a reversal on the charge via credit card or e-check or by b) mailing a check to your shipping address

Note: It may take up to 5 business days for a credit/debit card or e-check reversal to show on your statement.

Exchange Policy

You may exchange unopened products for up to 90 days after purchasing. Please note, exchange shipping return postage is not covered under our policy.

Please follow the steps below to exchange or return an unopened product

  1. Reach out to customer support either by calling or emailing. You can find our contact details on the contact page
  2. Customer support will then send a return postage label via email so that you do not have to pay for return postage
  3. Go to the post office and bring either a printed copy of the label or a picture/attachment image of the label on your phone
  4. Inform customer support when you have mailed the package and they will check the return label tracking
  5. Once the return is received, customer service will print the new shipping label for the exchange or process the refund

Contact Us

Phone: (855) 997-6665
Email: [email protected]

Corporate

GMA Acquisitions LLC
12248 S. Lone Pkwy
Ste. 106
Draper UT 84020

Terms of Purchase

Product Disclaimer

This product is NOT used to treat, cure. or mitigate any disease, illness, ailment, and/or condition. Please see FDA import alert 54-15. We make no representations as to intended use or suitability for use. This product contains chemicals known to the state of California to cause cancer, birth defects, or other reproductive harm. Specifically, nickel, arsenic, and lead. For more information please visit p65warnings.ca.gov

Product Use & Handling

We do not supply any usage instructions or directions for use on this website or on product packaging. We do not endorse our product use for any purpose and sell it without any directions for this reason. The customer is fully liable to decide which way they use our products and by purchasing fully agree to these terms and understand the meaning of them. All customers are fully liable for the due diligence and research they carry out on intended use of the products we carry. Customers are responsible for knowing the risks and issues that could arise from the way they use or handle our products.

Liability Waiver

By purchasing from goldenmonk.com you agree to hold the website harmless from any issue that may arise from the use or handling of our products. From the moment the intended recipient of an order receives the product, the hold harmless clause goes into effect. Additionally, we are not responsible for any third-party handling of the product(s). The intended recipient is the person who receives the product at the shipping address that the customer supplies in their order details.

Age Restriction

We require all users of this website to comply with the age restrictions. Users below 21 years of age are not allowed to browse or access any of our content under the terms of service policy. If you are under 21 years of age, please leave this website immediately. Anyone under 21 years of age cannot browse this website even if they are accompanied by someone over the age of 21.

Legal Waiver

By purchasing our products, you understand that there may be various legalities between states and counties. While this website keeps up with laws and legislation, we cannot guarantee the information is 100% up to date. The customer is liable for their purchase and the due diligence of knowing the laws in their area. We will not be held responsible for any use of our products in which the customer orders to or travels to.

Customer Data

The customer understands that their personal data will be used for the operation and business of this website. The use of this personal data is used to ship orders, contact our customers and to complete payments. For more information on how we use and protect this personal data, please see our privacy policy.

User Access / Customer Accounts

We reserve the right to terminate the access of any user to this website at any time for any reason. We do not need to give a reason for terminating a user account or customer from our database. We reserve the right to block any customer account, user IP address, email address, phone number, shipping or billing address at any time for any reason as we see fit. We may also block a specific payment method or blacklist a customer altogether from all payment methods.

Contact Us

Phone: (855) 997-6665
Email: [email protected]

Corporate

GMA Acquisitions LLC
380 West Lawndale Dr.
Salt Lake City, UT, 84115